FAQ

Which payment methods does MYFitness accept?

Currently MYFitness accepts various credit card payments (VISA, Mastercard, Maestro, DISCOVER, and AMEX).

How do I reset my password?

In case you have forgotten or no longer know your MYFitness password, you can reset it without being logged in. You will only need access to the email that has been used to register your account.

  • 1. In order to reset your password, navigate to the login page. Press "Log in" at the top right corner of the page.
  • 2. Once you click this link, you will be required to enter the email address with which you signed up to MYFitness. Once you have entered the associated email, press 'send instructions'. You will receive a password reset link per email.
  • 3. Click on the link in the email sent to you in order to reset your password and regain access to your MYFitness account.

What benefits does the 3 month and 12 month online subscription have?

Upon subscribing to either plan, members will receive unlimited access to MYFitness content which includes 6 categories of fitness programs: MY Pilates, MY Cardio, MY Dance, MY Body, MY Equipment and MY Family; for one fixed price (billed quarterly or yearly depending on the chosen plan).